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Aviation & Aerospace

Customer Experience Supervisor

Qatar Qatar Airways
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Job Description

Supervise all aspects related to passenger handling, check-in, boarding gates, Lost & Found, flight handling, customer service, special handling, safety, standards and procedures, offices, ramp and arrivals (but not limited to) within the area of responsibility at the airport premises with general direction from the Duty Officer.

Skills Required

  • Administrative Skills
  • Gap analysis capability
  • Mentoring and Coaching Skills
  • Resource Management skills

Qualifications Required

  • College diploma or equivalent
  • Minimum 3 years of job-related experience
  • Proficiency in Passenger Handling Procedures
  • Proficiency in spoken and written English

Tags

Aviation & Aerospace Qatar Airways customer_experience managerial_skills passenger_handling qatar resource_management